Excavator Product Specialist with minimum 5 years’ experience in earthmoving machinery, electrical and hydraulics specific to Excavators, required to ensure specialist support to clients and to upskill all delegates through effective training.

Minimum requirements:

  • Qualified Artisan – Mechanical / Electrical / Hydraulic essential
  • Engineering Certificate essential
  • Minimum 5 years’ experience in facilitate training
  • Minimum 5 years’ Earth Moving machinery, Electrical and Hydraulics with Electrical and Hydraulic experience essential
  • Minimum 5 years trouble shooting Hydraulics / Electrics / Diesel Machines essential
  • Valid driver’s license required

Responsibilities:

  • Product support and technical support to Dealer Network and clients
  • Assist Dealer with technical enquiries and technical problems
  • Investigate Field Information Reports (FIR) to identify notifications
  • Determine cause of problem and submit FIR to factory for customer assistance and feedback
  • Receive and enforce service bulletin instructions to ensure compliance
  • Provide technical support (verbal and physical) to ensure continuous operations
  • Provide technical support to external customers within SA and conduct continuous monitoring of service and product quality
  • Regular site visits to advise clients and dealers of possible problems
  • Training to delegates on specialized field and assess staff on practical training
  • Feedback to Training Supervisor re progress of mechanics in practical training
  • Perform health and safety training
  • Conduct training to mechanics on technical report writing
  • Warranty claims – assist Warranty Coordinator with technical queries to judge warranty claims
  • Check FIR to ensure warranty claims are processed timeously
  • Conduct trend analysis on all warranty claims to identify possible breakdown trends

If you are a SA citizen and your CV meets the above requirements, please respond via email to lourie@yazoo.co.za

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a 2 week period, please deem your application as unsuccessful

By Submitting your personal and employment information and application you hereby confirm:

1. That you have read and understood our POPI Policy.

2. That you have no objection to us retaining your personal information in our database for future matching and will notify us in writing should you wish to remove your personal information from our database.

3. Should suitable opportunities arise we will contact you and request your consent to submit your CV to a specific client for a specific purpose.

4. That the information you have provided to us is true, correct and up to date.